Reports

The Resolution Reports detail the findings and discussions from the Resolution Webinars. Each edition features informative content aimed to support organisations across sectors.

  • Latest updates on consumer issues being highlighted in the media

  • Expert advice on consumer rights and PR best practice

  • Data insights and consumer complaint trends

  • Contributions from industry experts covering topics such as vulnerability, complaint handling, regulatory compliance, mental health support, behavioural risk, sustainability, customer experience and risk mitigation.

Issue 3

In this report we explore award winning vulnerability, building resilience, the economy, complaint data trends and consumer stories being highlighted in the media.

Issue 2

In this report we explore mental health support for employees, behavioural risk, challenges to customer services and consumer stories being highlighted in the media.

Issue 1

In this report we explore a range of topics around crisis planning, sustainability, 

complaint data trends and consumer stories being highlighted in the media.

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