Thu, 07 May | Webinar

Resolution Webinar 7th May

Featuring guest speaker Geoff McDonald talking about supporting the mental health of staff at this time. There will also be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
Resolution Webinar 7th May

Time & Location

07 May 2020, 14:00 – 15:00 BST

About The Event

The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.


Chair: Mark Pearce, Resolver Group

Data Insights Talk: Patrick O'Connor, Egeria Insights

Consumer Media Impact: Martyn James, Resolver Group

Guest Speaker: Geoff McDonald,

Policy Update: TBC

Group Discussion

Registration is Closed

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