Thu, 07 May | Webinar

Resolution Webinar 7th May

Featuring guest speaker Geoff McDonald talking about supporting the mental health of staff at this time. There will also be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
Resolution Webinar 7th May

Time & Location

07 May 2020, 14:00 – 15:00 BST
Webinar

About The Event

The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.

Agenda

Chair: Mark Pearce, Resolver Group

Data Insights Talk: Patrick O'Connor, Egeria Insights

Consumer Media Impact: Martyn James, Resolver Group

Guest Speaker: Geoff McDonald, geoffmcdonald.co.uk/

Policy Update: TBC

Group Discussion

Registration is Closed

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