Thu, 23 Apr | Webinar

Resolution Webinar 23rd April

Featuring guest speaker Helen Pettifer who will be discussing vulnerability during COVID-19. There's also an update from CIVEA on their current activities and guidance. We will also update on consumer complaint data & stories highlighted in the media.
Registration is Closed
Resolution Webinar 23rd April

Time & Location

23 Apr 2020, 14:00 – 15:00 BST

About The Event

The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.


Chair: Mark Pearce, Resolver Group

Data Insights Talk: Patrick O'Connor, Egeria Insights

Consumer Media Impact: Martyn James, Resolver Group

Guest Speaker: Helen Pettifer, Helen Pettifer Training

Policy Update: CIVEA

Group Discussion

Registration is Closed

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