Thu, 16 Apr | Webinar

Resolution Webinar 16th April

Featuring guest speaker Alison Mackey discussing behavioural risks to customers during COVID-19. There will be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
Resolution Webinar 16th April

Time & Location

16 Apr 2020, 14:00 – 18:00 BST

About The Event

The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.


Chair: Siobhan Kelly, Resolver Group

Data Insights Talk: Patrick O'Connor, Egeria Insights

Consumer Media Impact: Martyn James, Resolver Group

Guest Speaker: Alison Mackey, RBS

Group Discussion

Registration is Closed

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