Thu, 16 Apr | Webinar

Resolution Webinar 16th April

Featuring guest speaker Alison Mackey discussing behavioural risks to customers during COVID-19. There will be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
Resolution Webinar 16th April

Time & Location

16 Apr 2020, 14:00 – 18:00 BST
Webinar

About The Event

The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.

Agenda

Chair: Siobhan Kelly, Resolver Group

Data Insights Talk: Patrick O'Connor, Egeria Insights

Consumer Media Impact: Martyn James, Resolver Group

Guest Speaker: Alison Mackey, RBS

Group Discussion

Registration is Closed

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