Thu, 14 May | Webinar

Resolution Webinar 14th May

Featuring guest speaker Adrian Morley from the Co-op discussing the challenges they've faced in retail and vulnerability throughout COVID-19. There will also be updates on consumer complaint data & stories highlighted in the media.
Registration is Closed
Resolution Webinar 14th May

Time & Location

14 May 2020, 14:00 – 15:00 BST
Webinar

About The Event

The Resolution Webinar enables senior professionals froma cross sectors to come together to share ideas around best practice in customer care, vulnerability and complaint handling.

Agenda

Chair: John Duffy, Resolver Group

Data Insights Talk: Patrick O'Connor, Egeria Insights

Consumer Media Impact: Martyn James, Resolver Group

Guest Speaker: Adrian Morley, the Co-op

Policy Update: TBC

Group Discussion

Registration is Closed

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