The Resolution Forum

RAISING STANDARDS IN COMPLAINT HANDLING

What

Resolution Forum

When

19th March 2020

Where

113 Chancery Lane,

London, WC2A 1PL

Contact Us

To learn more, don’t hesitate to get in touch

  • White LinkedIn Icon

© 2019 Resolution Forum

About

The Resolution Forum is a bi-annual business forum in which organisations from across multiple sectors come together to share knowledge and insights with the collective aim of raising the standards of consumer complaint handling and improving customer experience.

Content

The Resolution Forum is unique in it's ability to bring senior business professionals together from across industries.

Expert speakers provide insightful, thought-provoking talks on key subjects such as root cause analysis, vulnerability, compliance, regulatory guidance, risk mitigation, communication, marketing and strategy. 

As well as the bi-annual forums, our focused Round Table sessions and Podcasts offer further opportunities to learn, develop and improve standards in complaint handling.